Web Support Packages

You’ve taken the plunge and invested in a shiny new website! It’s all working perfectly – fresh out of the show room but just like a brand new car it does need a regular service to ensure it keeps running at it’s best.

At some point, like all technology, a new website will be needed but our maintenance plans can extend the life of the site – keeping it fresher for longer.

Did you know that older websites that are not maintained could be open to more security risks as software and technology becomes outdated. Our maintenance plans ensure that the security of your site is not compromised at any time. We regularly check for CMS updates, making sure it is compatible with the site.

Web Maintenance Plans

Standard

Safety & security
Maintenance Plan

Advanced

Website Enhancement
Maintenance Plan

£49 per month £72 per month
CMS security updates yes yes
Support time 1 hour per month 3 hours per month
Web hosting 50gb 100gb
Restore to back up yes yes
API and plug in updates yes yes
SSD database storage yes yes
Monitoring speed & performance of your site yes
Page updates yes
MySQL database yes yes
Remote desktop support yes
SSL certificate yes

Please note that we only offer these maintenance support packages to Daydream clients with websitse built in the last 12 months. Should you require maintenance on an older site or a site not built by Daydream Designs, we will undertake a FREE website audit and create a bespoke package to suit!

Should you prefer to simply ‘Pay as you go’, we will quote for any work undertaken with our hourly rate at £70 per hour.

Email Support

We know how important emails are when you are running a business. We offer three options for support to suit your needs. Should you wish to ‘Pay as you Go’, our hourly rate is £70 per hour.

Standard

Advanced

Office 365

£25 per month £70 per month  £50 per month
Support time 1 hour 3 hours  3 hours
Webmail up to 50GB up to 100GB  up to 50GB
Email accounts 5 20  5
Set up of emails on preferred email client* on up to 5 devices (remote) yes  yes
Set up of emails on preferred email client* on up to 5 devices (on site) yes
Remote desktop support yes yes  yes
Phone mail set-up (remote config files) yes yes  n/a
Phone mail set-up (on site) yes yes
Password retrieval/reset yes yes  yes
IP release yes yes  yes
Cloud storage  1TB OneDrive for Business